Office Support Volunteer is a varied role that enables you to learn all about the rehabilitation and rehoming of animals and the lovely people who choose to adopt from the RSPCA. We need help in the office to keep everything running smoothly.
Office Support Volunteer
How long have you been volunteering for RSPCA Manchester and Salford Branch?
Since August 2019
What does your role involve?
Preparing adoption packs, updating the computer system with rehomed animals, microchips, adoption payments etc., providing any office support for the rest of the team. Making sure there are enough resources for recording the daily observations, medications and any other special projects that come my way.
What are the highlights of the role you do?
Seeing the journeys of the animals from arrival until they are rehomed, and seeing the transformations that are a result of the work of our wonderful team. I prepare the adoption paperwork for the animals which always feels like waving them off into their happy ever after.
What are the challenges of your role?
Seeing the not-so-fluffy parts of animal rescue, animal illness, sad endings and difficult back stories. But this is an important reality to be aware of and just makes me realise how important the role of the Centre really is to all the animals who come through the doors. Also, not taking home all the cats is a real challenge!
What do you get out of volunteering?
So much joy from watching animals grow in confidence and improve in health and vitality, seeing them become ready for adoption day. Hearing back from adopters who let us know how their new family members are settling in. Inspiration from my coworkers and always being in awe of how much commitment everyone has to the team – and I love being part of such an incredible team. Unlimited snuggles with the furries once I’ve finished in the office.
Have you gained any skills and/or knowledge from your volunteering?
As well as volunteering in the office, I foster cats and kittens and I’ve learned so much about animal care and welfare which has helped enormously with caring and providing for my own cats at home. I was already well equipped with the IT skills for my office role, having worked in offices for many years and currently working for a tech company… I’ve still never learnt how to use the scanner though.
If someone was thinking about joining the team what would you tell them?
I would tell them not to hesitate! It is an amazing team to feel a part of and everyones contribution is recognised and appreciated – I look forward to my shift every week and always go home with a smile.
Interested in this position?
We welcome engagement with people from across the community and proactively embrace equality, diversity and inclusion, so if you would like to join the team please be rest assured you will be welcomed with open arms. We are open to learning how we can adapt our workplaces and include more people to support us with the vital work that we do.
We aim to:
Treated everyone with dignity and respect
Respond positively to different needs and circumstances so that everyone can achieve their potential